Support & Help Center

To unlock a new character, you need to reach at least 70% completion with your current character. This means uncovering 70% of their memories through dialogue sessions. Once you reach this threshold, the next character will automatically become available in the character selection screen.

If you're having trouble unlocking a specific memory, try the following approaches:

• Review previously unlocked memories for clues
• Pay close attention to the character's responses for subtle hints
• Try different conversation topics related to the character's background
• Consider adjusting the difficulty level in settings
• Take a break and come back with fresh ideas

Each dialogue session with a character lasts exactly 5 minutes. Once the time is up, the session will end automatically, but your progress is saved. You can start a new session immediately if you wish to continue the conversation. Remember that with each successive session, the character's responses may become shorter, encouraging efficient questioning.

The difficulty levels affect how challenging it is to discover memories:

• Easy: More forgiving with keyword recognition, characters provide more obvious hints, and memories are easier to unlock
• Normal: Balanced gameplay experience with moderate challenge
• Hard: Requires more precise keywords, fewer hints from characters, and more thoughtful conversations to unlock memories

You can change the difficulty at any time from the settings menu.

Yes, you can reset your progress in the game. Go to Settings and select "Reset All Progress." Please note that this action cannot be undone and will erase all your discovered memories and character progress. If you only want to restart a specific character's story, you can select that character and choose the "Reset Character" option instead.

Yes! While each character has their own unique storyline, there are subtle connections between all five characters. As you progress through the game and unlock more memories across different characters, you'll begin to see how their stories intertwine and form a larger narrative. Pay close attention to recurring themes, locations, events, and artifacts that appear across multiple characters' memories.